There could be various reasons why your account is currently inactive. One possibility is that it may have been deactivated because you have exceeded the maximum study duration for your course. If this is the case and you wish to continue your studies, please read this article.
If your maximum access duration has not passed and you should still have access to the course, it's worth considering other factors. One potential issue could be that your browser cookies are blocking access. In such cases, we recommend trying incognito mode in your browser and accessing our Learning Platform using this link.
We hope you have found this FAQ article useful and we encourage you to explore the rest of it. For any remaining questions or concerns, we like to refer you to our support center. Furthermore, we appreciate your feedback, as it helps us improve. Please take a moment to fill out this form and share your thoughts. Happy learning!