We all want you to succeed and we are here for you if you need help with this. We offer complimentary one-to-one support with either our Mentors or our Learner Admin Team, depending on your need to graduate. You are not on your own!
If you’re struggling with the course content, the Learning Platform (Learn AMP) or can’t make it past an assignment, you can reach our mentors via Slack or book a consult. If you have a straightforward question, the quickest way to get an answer is by asking it on Slack. Our mentors and fellow learners are there to help you. If your question is more complex and you feel it's best explained in detail, please book a one-on-one consultation with our mentors here.
Facing challenges beyond the academic realm, such as health issues, lack of motivation, or unexpected events? Our Learner Admin Team is here to support you. You can contact the team by emailing learneradmin@wincacademy.nl.
Please be aware that, as your course is funded by the UWV, it's essential for both your Work Advisor (Case Manager) and us to be informed about your situation. Our team reports your progress to the UWV, and having a clear understanding of your circumstances can greatly help ensure your successful graduation. Therefore, we highly recommend reaching out to both us and your Work Advisor if you are facing any challenges with the course (requirements). If you need to find your Work Advisor's contact details, you can follow the steps below.
- Log in to the UWV-portal.
- Go to your inbox.
- Open earlier conversations between you and your Work Advisor.
- You can either reply to an earlier message or start a new conversation.
We hope you have found this FAQ article useful and we encourage you to explore the rest of it. For any remaining questions or concerns, we like to refer you to our Support Center. Furthermore, we appreciate your feedback, as it helps us improve. Please take a moment to fill out this form and share your thoughts. Happy learning!